How do I add or edit a mailing address?

To add or update your mailing address:

In the Imprint app or online:

  1. Log in to the Imprint app or online at account.imprint.co
  2. Navigate to "Personal info"
  3. Select the mailing address item
  4. Enter your mailing address information and save

Notes:

  • 30-day restriction: If you opened your account within the past 30 days, you may need to wait before you can update your address, or you may need to contact support for assistance.
  • Address verification: Your mailing address must be deliverable by USPS. If the address cannot be verified, you'll see an error message asking you to double-check the address details and try again.
  • Separate from home address: Your mailing address can be different from your home address. This is where physical mail (like statements and cards) will be sent if it differs from your home address.

If you have trouble updating your mailing address or need to make changes within 30 days of opening your account, please contact Customer Support for assistance.

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