If you notice an error, please contact Imprint Customer Service immediately for assistance (or no later than 60 days from when you notice the error) at (888) 427-0544 or (571) 427-0544, if traveling internationally. You may also write to us at the address below:
Imprint Payment
PO BOX #2047
New York, NY 10013
In your communication, give us the following information:
- Account information: You name and account number
- Dollar amount: The description of the transaction and dollar amount of the suspected error
- Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it’s a mistake.
- You may also include any additional information that may be helpful in support of your claim.